"This is their club, and we want them to have an amazing time here." That thought guides Jessica Bader through every day in her new role as Membership Engagement Coordinator at North Oaks Golf Club, and it's the reason General Manager Phil Anderson created the new position in the first place.
"I’m thrilled to put more resources into ensuring our members are having an amazing time every time they are on the property," he explains. "We want to continue to take our engagement to a whole new level."
Jessica has plenty of local knowledge to make that happen. Since joining our team in 2013, she worked her way up to lead server in dining and events, and also spent a summer as our social media intern. Now, she's using that combination of skills, experience, and existing relationships to promote events to the membership – both in person and via social media.
"I'm reaching out to members, trying to get everyone engaged in our events, whether that be a wine tasting or golf or tennis. Basically, I'm promoting any event at the club."